Terms of Use
Effective Date: June 22, 2026
These Terms of Use govern your use of the Trophy Gear Origins / TGO website and your purchase of products from us.
By using our website or placing an order, you agree to these Terms of Use, our Privacy Policy, Cookie Policy, and Shipping & Returns Policy. If you do not agree with these terms, please do not use the website or place an order.
Who we are
Trophy Gear Origins / TGO sells tactical and load-bearing gear through this website.
You can contact us at:
Age requirement
Our website and products are intended for customers who are 18 years of age or older.
By using the website or placing an order, you confirm that you are at least 18 years old and legally able to enter into a binding agreement.
Website use
You may use our website only for lawful purposes.
You agree not to:
use the website in a way that violates any law or regulation; interfere with the website or its security; attempt to access systems or data without permission; place fraudulent orders; use false or misleading information; copy, scrape, or misuse website content; impersonate another person or business; use the website in a way that may harm TGO, our customers, or our service providers.
We may restrict, suspend, or block access to the website if we believe these terms are being violated.
Products and product information
We try to describe our products clearly and accurately. Product descriptions, images, colors, measurements, materials, configurations, and included components may be updated from time to time.
Product images are for reference. Actual colors, textures, hardware, labels, packaging, or small construction details may vary because of screen settings, material availability, production changes, or normal manufacturing differences.
If a product includes configurable options, the final product will depend on the options selected during the order process.
Tactical and load-bearing gear
Our products are tactical and load-bearing soft goods. They are not a guarantee of safety, survival, injury prevention, or protection from every threat.
You are responsible for choosing, wearing, maintaining, and using the products properly. You are also responsible for understanding the limits of the gear you buy.
No product can remove all risk from field use, training, tactical activity, outdoor use, or any other activity.
Legal compliance and local laws
IMPORTANT: YOU ARE RESPONSIBLE FOR CHECKING YOUR LOCAL LAWS BEFORE PLACING AN ORDER.
Our products are tactical and load-bearing soft goods. In many countries, this type of gear may be legal to purchase, import, receive, own, and use. However, laws and import rules vary by country, region, state, and local jurisdiction.
By placing an order, you confirm that you have checked the laws and regulations that apply to you and that the products you order may be lawfully purchased, imported, received, owned, and used in your country or location.
You are solely responsible for compliance with your local laws, import rules, customs rules, and any other legal requirements that apply to your purchase or use of our products.
We cannot guarantee that any product is legal to purchase, import, receive, own, or use in every country or jurisdiction.
We reserve the right to refuse, cancel, or refund any order for shipping, sanctions, legal, compliance, fraud-prevention, payment-risk, or operational reasons.
Orders
When you place an order, you agree that all information you provide is accurate and complete.
An order is not accepted until we confirm it or begin processing it. We may refuse or cancel an order before or after payment if we cannot fulfill it, if payment fails, if the product is unavailable, if there is a pricing or product error, if the destination is not available, if we suspect fraud, or if there is a legal, sanctions, shipping, compliance, or operational issue.
If we cancel an order after payment and the order has not been fulfilled, we will issue a refund according to our payment provider's process and our applicable policies.
Order changes
If you need to change an order, contact us as soon as possible at info@tgorigins.com.
We will try to help, but changes are not guaranteed. We may not be able to change an order after production has started, after a custom configuration has been prepared, or after the order has shipped.
Prices and payment
Prices are shown on the website and may change at any time.
Unless stated otherwise, prices do not include import duties, customs fees, local taxes, brokerage fees, or other charges that may apply in your country.
Payment must be completed through the payment methods available at checkout. Payment processing may involve third-party providers such as Shopify, Stripe, Western Bid, or other payment services.
We do not store full credit card numbers on our own systems.
If there is an obvious pricing error, product error, or checkout error, we may cancel the order and refund any amount paid.
Shipping and delivery
Shipping terms, production estimates, delivery timelines, tracking, customs, duties, unavailable destinations, failed delivery, lost parcels, damaged parcels, returns, and refunds are described in our Shipping & Returns Policy.
Our website may be accessible from different countries, but sales and shipping are only available to countries shown as available at checkout. If a country is not available at checkout, we do not accept orders for delivery there.
Made-to-order and configured products
Some products may be made to order, assembled after purchase, or configured based on the options selected by the customer.
Production times shown on the website are estimates. Delays may happen because of material availability, production load, customs issues, carrier delays, force majeure events, or other reasons outside our control.
Cancellation, return, and refund rules for made-to-order or configured products are described in our Shipping & Returns Policy.
Returns, refunds, defects, and order problems
Returns, refunds, damaged items, defective items, incorrect items, missing items, and related procedures are described in our Shipping & Returns Policy.
If there is a problem with your order, contact us at:
Please include your order number, a short description of the issue, and photos if the issue is visible.
Intellectual property
The website, product photos, text, graphics, layout, videos, logos, brand names, product names, product designs, and other content are owned by TGO or used with permission.
You may not copy, reproduce, modify, distribute, sell, or use our content, branding, images, videos, product designs, or website materials without written permission.
You may view and use the website for personal shopping purposes only.
Third-party services and links
Our website may use third-party services for e-commerce, payment processing, email, analytics, advertising, fraud prevention, shipping, or customer support.
These services may include Shopify, Stripe, Western Bid, Klaviyo, Google, Meta, Plausible, Microsoft Clarity, and other providers.
Our website may also link to third-party websites or platforms, including Instagram, Telegram, payment providers, and other external services.
We do not control third-party websites or services. Your use of those services may be governed by their own terms and privacy policies.
Disclaimer of warranties
The website is provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Except as stated in our policies or required by law, products are provided without additional warranties, express or implied.
Nothing in these Terms of Use is intended to exclude rights that cannot be excluded under applicable law.
Limitation of liability
To the fullest extent allowed by law, TGO will not be liable for indirect, incidental, special, consequential, punitive, or business-related losses, including lost profits, lost revenue, lost opportunity, loss of goodwill, or loss of data.
To the fullest extent allowed by law, our total liability for any claim related to a product will not exceed the amount paid for that product.
This limitation does not apply where liability cannot be limited under applicable law.
Force majeure
We are not responsible for delay or failure to perform if caused by events outside our reasonable control.
This may include armed conflict, strikes, civil unrest, natural disasters, fire, flood, epidemic, border delays, customs delays, carrier delays, raw material shortages, production disruptions, power outages, internet outages, payment provider issues, platform outages, legal restrictions, sanctions, or government action.
If such an event affects an order, we will try to communicate with the customer and take reasonable steps to reduce the effect of the delay.
Privacy
Our collection and use of personal information is described in our Privacy Policy and Cookie Policy.
By using the website or placing an order, you agree that we may process personal information as described in those policies.
Changes to these terms
We may update these Terms of Use from time to time.
If we make changes, we will post the updated version on this page with a new effective date.
Your continued use of the website after changes are posted means that you accept the updated terms.
Governing law
These Terms are governed by the laws of Ukraine, unless mandatory consumer protection laws in your country provide otherwise.
If a dispute cannot be resolved informally, it will be handled by the competent courts or authorities under applicable law.
Severability
If any part of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining parts will remain in effect.
No waiver
If we do not enforce a part of these Terms of Use immediately, this does not mean we waive the right to enforce it later.
Contact
If you have questions about these Terms of Use, contact us at: